Your first point of contact when a claim occurs is us here at ICW. We will work closely with you throughout the claim process, offering assistance with claim forms and associated data when necessary. A dedicated UK based claims support team will then handle the claim, keeping all necessary parties informed throughout. Your best interests as valued customers will be at the heart of the claims process, and an efficient and fair outcome are the focus points. Should you wish to make a claim or discuss a potential issue please don’t be afraid to pick up the phone or drop us an email claims@icw.wales